Services
Exceeding Your Expectations
People Development & Retention
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Training Needs Analysis
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Bespoke training packages and delivery
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Employee retention and wellbeing programmes
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Flexible working initiatives
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HR Support - Project and Ongoing
Sales Growth
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Bespoke Sales Training
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Corporate Marketing Strategy
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Digital and People based sales solutions
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Commercial review and competitor analysis
Customer Retention
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Customer service training programs
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Customer Relationship Development
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Retention strategies developed to match client base and need
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Loyalty programme development and management
Operational Improvement
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Project Management
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Recruitment or temporary supply of Project Teams – Analysts to Experts
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Design and implementation of process improvements, change and transformation initiatives
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Customer satisfaction intelligence gathering and recommendations
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Implementation of Prince2, Lean and Agile methodologies
Compliance & Legal Support
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Compliance and legal support ensures that a company or organisation is operating within the bounds of relevant laws and regulations
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This may include reviewing and updating policies and procedures, providing training on compliance issues, and conducting internal audits
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Compliance and legal support can also involve providing legal guidance and representation in the event of a lawsuit or investigation
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Having a strong compliance and legal support team can help a company avoid costly fines and legal penalties
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Compliance and legal support is particularly important in regulated industries, such as healthcare and finance
Future Planning
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Development of longer-term customer management
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Product and After Sales Support Strategies
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Continuity Planning
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Business Sales/Director Retirement Planning
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Risk Analysis and Planning